RETURN AND EXCHANGE POLICY
We at ALL THINGS HOME take a keen interest and care in delivering our products and adhere to the highest quality. Accessibility, User-friendly, Security are the hallmarks of your experience at allthingshome.co.in.
As a policy, All things home does not offer refunds or return on the products that are delivered to you in perfect, undamaged conditions.
However, there are some conditions that are exceptional. In this case, we can help you with replacements or exchange only if it meets the following conditions:-
- If an incorrect product has been dispatched and in the event that the product does not match the item selected during order confirmation.
- If you identify quality or manufacturing defects on the received products.
Given the nature of our products, we reserve the sole discretion to provide resolution as we deem fit. Every return or exchange request is treated as an individual case. We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency or the recipient refuses the package.
If your purchase meets our return criteria as stated above, please email us at email@example.com within 48 hours of delivery with the following information:
- Order number
- Delivery address
- Specify the reason for the return, and in case of defective or incorrect product, please send us an image via WhatsApp of the item to any of the numbers mentioned below:
Unfortunately, we will not be able to consider any emails or images sent after 48 hrs of the delivery.
Under certain circumstances, if we are unable to provide you with a replacement against your ordered product, then we will notify you, and thereafter will process your refund, a credit of the paid amount will reflect in the original mode of payment within 7-10 business days.
POINTS TO REMEMBER- Product must be returned with the original packaging, including the tags, accessories, shipping label (on the packet). The product must be unused and in its original condition.